Volume 17, Issue 5- September/October 2013
Simplify Your Business with Software
I first came to the window film industry as a salesperson for a family-owned 3M flat-glass dealership. With a background in finance and marketing, underscored by a little computer knowledge, I looked for ways to simplify the estimating process.
Fast forward 11 years—I had the privilege of speaking to Joanne Schultz, creator of TintPro software. Schultz demonstrated the tool during the course of an hour-long webinar to get my input and I was most impressed. I felt compelled to write about TintPro in my column as many of you can benefit from the software.
A Specific Solution
I have received email solicitations from software companies who have created estimating software combined with simple CRM. But those solutions are generic, catering to the construction industry as a whole. TintPro was developed specifically for the window film industry by a window film dealer. So what is it? In a nutshell, it is a cloud-based business management system that handles estimating, scheduling, inventory management, film optimizing, job costing, purchasing, billing, accounts receivable, lead-source management, payroll and financial reporting, just to name a few.
Schultz identified the need to create TintPro through her own experiences. “Having operated a window film business for more than 25 years, I saw firsthand the costliness of inefficiency and lack of oversight,” says Shultz. “I began building a program for my specific needs but soon realized that this was an industry-wide problem and need.” Schultz created TintPro in 1996. Version 1.0 ran on DOS and had only a fraction of the functionality that it has today. But like most other software programs, TintPro evolved. “I started out intending to develop an estimator. I wanted to have my sales staff present professional estimates onsite, and I also wanted to oversee and guide what pricing points the salespeople were offering,” Schultz says.
Proving the Point
That’s all well and good, but does it really work? Schultz looks at how TintPro has helped her own business.
“I have been able to recoup the expense of the program in many ways. First, I have been able to reduce my administrative headcount from three to one; we repurposed the other two employees. The recent growth of my business would have required additional office staff but the TintPro program has absorbed the increased work load. I feel that [my dealership] is saving at least $50,000 per year in salaried employees. Second, we pay our installers and sales staff based on performance and this requires lengthy and time-consuming calculations. TintPro eliminates all of this, saving us 10 to 15 man hours per week. Third, “We have higher closing rates due to the increase in a salesperson’s professionalism, and have all but eliminated underbidding and costly mistakes.” At any time, I can run my business from anywhere—TintPro is mobile. And it’s great for people who are just entering the industry as it’s a turnkey solution and reduces the learning curve,” according to Schultz.
One Last Word
Of course you don’t have to take Shultz’s word for it. A TintPro website testimonial from Sunset Glass Tinting’s Eddy Russell reads, “Finally, a comprehensive tinting software that has thought of everything. TintPro helps me manage every aspect of my business. It’s easily the best window film tool I have ever seen.”
It seems that Schultz has thought of everything, but I’m sure she’ll surprise us when she releases her next version. Editor’s note: Joanne Schultz will be a speaker at the 2013 International Window Film Conference and Tint-Off™ in Tampa, Fla., where she plans to discuss how using mobile estimating tools can help maximize your profits.