- Auto Glass:
- Mobile Service
As a trusted auto glass repair business in Wilmington, NC, we pride ourselves on our methodical approach to every job. Whether we're dealing with a seemingly minor chip or more extensive auto glass damage, we'll take the time to repair your vehicle in a precise, accurate fashion. Our customers' safety is our top priority, so when you come to us, you can rest assured that we'll never skimp on materials or overall quality. And we employ only the most skilled, highly trained professionals to ensure dependable service.
A broken car window or windshield is no laughing matter. At Novus Glass, we understand the importance of getting your vehicle's glass repaired quickly and efficiently. As an established auto glass repair business in Wilmington, NC, our goal is to get you back on the road as swiftly and safely as possible.
4 months ago by Alexandra P.
I booked an appointment for 8 am to have my windshield replaced. When they didn’t show up I called and they told me they would be there at 8:30. When they didn’t show at 8:30, I called around 9:00 am and they told me they would be there soon. I understand, things can happen! At 9:15, they showed up and began to work. The technician soon realized (After 10 mins or so) that he was missing a part and he would need to order it and that he’d be back around 2. When I called to confirm it would be 2:00 pm, the person answering the phone informed me that it was looking like it would actually be 4:00 pm or later. I informed him that I had an appointment I needed to be at around 3:30 pm, however he told me that it would be easy to reschedule the other appointment. At that point, I cancelled my order. I am very disappointed with the series of unfortunate events that occurred as well as the service.