There are several ways you can find glass products and glass service professionals on Glass.com.
You acknowledge and agree that your use of Glass.com is for your personal use and not for advertising purposes. You may not use Glass.com to re-create or compete with Glass.com, to solicit or harass Glass.com service professionals, or for any other purpose not contemplated herein. You acknowledge that a violation of the foregoing could result in significant damages, and you agree that you are liable to Glass.com for any such damages, and will indemnify Glass.com in the event of any third party claims against it based on or arising from your violation of the foregoing.
We reserve the right to revoke your access to Glass.com or any of its services, its products or properties at any time for any reason. All information about service professionals is confidential and for your personal use only. If we determine or suspect, at our sole discretion, that you are misusing or attempting to misuse or circumvent the Glass.com services or system, or are using or attempting to use them for any inappropriate or non-personal purposes, including but not limited to activities such as hacking, scraping content, infiltrating, fraud, advertising, jamming or spamming, Glass.com reserves the right, in its sole discretion, to immediately terminate your access without notice and to initiate, without notice, appropriate legal actions or proceedings to seek appropriate remedies and/or damages, including but not limited to lost revenue, repairs, legal fees, costs and expenses, and to seek injunctions or other equitable remedies.
Upon using Glass.com, you will be prompted to disclose certain information about yourself and your service requirements. Some of this information will be sent to service professionals who will need this information to respond to your request. By providing this information to us, or by submitting a service request, you are requesting, and you expressly consent to being contacted by us and by our service professionals and providers via phone, fax, email, mail, text (SMS) messaging, or other reasonable means, at any of your contact numbers or addresses, even if you are listed on any federal, state, provincial or other applicable "Do Not Call" list, in order that we may provide the services set forth on our site, to service your account, to reasonably address matters pertaining to your account, including but not limited to notifying you of, or confirming, appointments that you have scheduled, providing education and/or information about the products and/or services about which you have expressed interest or for other purposes reasonably related to your service request and our business, including marketing related emails. For complete details on our use of your information, please see our privacy statement. You agree that by completing a service request, you are entering into a business relationship with Glass.com and its affiliates and thus agree to be contacted by Glass.com and/or its affiliates. You promise that all information you provide (including but not limited to your contact information, and any ratings and reviews of service professionals that you provide) will be accurate, current and truthful to the best of your knowledge. If you provide any information that is untrue, not current or incomplete, or Glass.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Glass.com has the right to refuse any current or future use of the Glass.com services (or any portion thereof) by you. You are responsible for any use of the Glass.com services by persons to whom you intentionally or negligently allow access.
To knowingly input false information, including but not limited to name, phone number, address and/or e-mail address is a very serious and fraudulent matter that could result in significant costs and damages, including invasion of privacy rights, to Glass.com and its affiliates as well as the loss of time, effort and expense responding to and pursuing such false information and request and, further, could result in regulatory fines and penalties. Accordingly, if you knowingly input false information in a service request including, but not limited to, someone else’s name, e-mail, physical address or e-mail address or phone number or a random made up name, address, e-mail or phone number, you agree to fully indemnify and be liable to Glass.com and each Glass.com affiliate who accepts such service requests for the greater of (1), $20,000 USD to Glass.com and for each of the actual entities affected by any of the improper, incorrect or fraudulent information you enter (for example, the actual owner of the e-mail address or phone number etc.,) per improper submission, plus any attorney’s fees, costs and expense relating thereto. If applicable, or (2) the actual damages direct, punitive and consequential, and any regulatory or judicial fines or penalties that may arise from such intentional, misleading, harmful and fraudulent activity, plus reasonable fees, cost and expenses relating thereto, whichever is greater.
While we cannot guarantee the work performed by a listed service professional, and while we have no obligation to you with regard to your relationship with a service professional, the Glass.com resolution process has been developed to try and assist you in resolving any disputes that may arise in the course of your project with an Affiliate who you learned about through the Glass.com website or apps. We may, upon your request, provide limited assistance in resolving disputes between you and a service professional. You must participate and use good faith efforts to resolve problems through the Glass.com resolution process. Such limited assistance in no way nullifies the release and indemnification described in these Terms & Conditions.
You acknowledge and agree that Glass.com may monitor and/or record any telephone calls between you and Glass.com.
You agree that all of the content and information posted by you or your agents or designees on Glass.com, including but not limited to:
(known collectively as "Content") is the sole and exclusive property of Glass.com, and that you have no right to reproduce, post, publish, or otherwise use such information other than for your personal use relating to your service request.
With respect to Ratings and Reviews of service professionals, all of the above and in addition the following:
The information provided on Glass.com and its related websites and apps is copyrighted and may not be reproduced in any format or media without the expressed written consent of Glass.com prior to reproduction.
Unless otherwise noted Glass.com uses the following criteria as part of its registration enrollment process ("registration") for new affiliate companies, with the exception of certain Corporate Affiliates and AGSC registered member companies applying for Glass.com Affiliate company status.
The above procedures may change from time to time at the sole discretion of Glass.com. Glass.com makes no representations or warranties that members continue to meet the above screening criteria after the date of their enrollment as Glass.com affiliate. Glass.com does not represent or warrant that the information received from state, provincial or other government agencies, or from third party sources is accurate, error free, or that it is up to date or updated at the time that Glass.com checks such information. Most agencies have periodic update cycles or schedules and this information is not updated on a real-time basis by such agencies and third party sources.
Disclaimer: Glass.com expressly disclaims any and all warranties, express or implied relating to the screening process, criteria, procedures or information obtained or presented in the screening process or disclosures including but not limited to any warranties or merchantability, fitness for a particular use, or that the screening or verification procedures or standards are sufficient or that the information received in these screening or verification procedures in accurate, timely or error-free.
All Ratings and Reviews of Glass.com Affiliates displayed to you reflect the opinions of other consumers, and do not reflect or represent the opinions or representations of Glass.com. Glass.com disclaims any and all representations or warranties with regard to the Ratings and Reviews. Glass.com does not assume responsibility or liability for any Review or for any claims, damages, or losses resulting from any use of the Site or the materials contained therein.
Glass.com provides certain content on the Glass.com or apps, and via mobile applications owned and operated by Glass.com. Such Content is provided "As-Is", without any warranties or representations, and you assume all liability and responsibility for your use of such Content You understand and agree that the Content does not provide advice, and that such Content is no substitute for the advice of a professional.
The links in the Glass.com or apps will let you leave the Glass.com website or apps. The linked sites are not under the control of Glass.com and Glass.com is not responsible for the contents or functionality of any linked site or any link contained in a linked site, or any changes or updates to such sites. Your use of such third party linked sites is governed by the terms and conditions, and privacy policies, of such linked sites. Glass.com is not responsible for webcasting or any other form of transmission received from any linked site. Glass.com is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement of the site by Glass.com.
Glass.com respects the intellectual property rights of others. If you believe that your copyright has been infringed, please send us a notice to firstname.lastname@example.org with the e-mail subject line “Copyright Issue.” For other intellectual property claims, please send us a notice at email@example.com.
You acknowledge and agree that the Glass.com services are provided to you on an "AS IS" basis without any warranty whatsoever, and your sole and exclusive remedy, and the sole obligation of Glass.com to you or any third party for any claim arising out of your use of the Glass.com services or the Glass.com or apps, is that you are free to discontinue your use of the Glass.com services or the Glass.com or apps at any time. Except as expressly set forth herein, Glass.com expressly disclaims any implied warranties of any kind including, but not limited to, warranties of merchantability or fitness for a particular purpose, and you agree that Glass.com shall have no liability for direct, indirect, special, incidental, consequential (including lost profit), exemplary or punitive damages (even if Glass.com has been advised of the possibility of such damages) arising out of this agreement or any consequences which flow from it. Some states and provinces do not allow limitations on or exclusions of incidental or consequential damages. In such states, the above exclusion may not apply to you.