Glass.com isn’t just another auto glass lead generation service. The company’s roots in the auto glass industry can be traced back nearly 50 years to when the President of the company, Lyle Hill, first got involved. He and Debra Levy, long-time publisher of numerous trade magazines related to the glass industry, and the host of national and regional glass-related trade show events, teamed up to create Glass.com.
Their sole goal for creating Glass.com was to develop a tool that is genuinely helpful to businesses in the auto glass industry. Not only does Glass.com help glass replacement businesses by supplying them with qualified auto glass replacement leads, but it’s also an informational resource that helps to educate consumers about the importance of safe, high-quality auto glass replacements and working with quality auto glass replacement companies.
We know more about how to grow a glass business than anyone else.
Omega has been providing valuable software tools to glass companies for decades. With the partnership between Glass.com and Omega, Omega customers now have a seamless end-to-end solution for obtaining, tracking, and processing sales.
Omega customers can receive a personalized sign up link that will auto-populate much of their information when creating a Glass.com account. Once the account is created, all new leads from Glass.com will automatically import to your Omega software dashboard for integrated management.
Every month, nearly 100,000 users come to Glass.com seeking glass replacement services, information, or products. Those seeking glass replacement services go through the following qualification process:
After the consumer submits their auto glass replacement job request, you’ll instantly receive an email notification. The customer's information will auto-populate in your Omega software. From here, you’ll contact the customer to confirm the appointment and manage their journey within the Omega software program.
I'm very satisfied with my experience as a Glass.com affiliate. Not only do Glass.com customers look for quality workmanship, they are also looking for someone local and reliable they can reach out to when it comes down to "Auto Glass Needs".
Every Glass.com lead is a lead I never had and an opportunity to educate in what a proper windshield replacement looks like. I am not your average auto glass shop and that's what I love about Glass.com; their customers actually acknowledge that and expect above average results.
Becoming a Glass.com affiliate has helped us capture quality leads and convert sales we would have otherwise likely missed out on as opportunities. The detailed leads provided allow us to quickly reach customers to offer solutions and generate sales. In addition, we have collaborated with Glass.com in marketing efforts to help improve our visibility and reach in specified markets. If your looking for a way to receive quality leads and opportunities to boost sales, as well as gain an advantage over competitors, I highly recommend partnering with the team at Glass.com.
As a former owner operator of an auto glass referral site I can appreciate the time and effort put into Glass.com. The interface is smooth the emails come right thru to me. I have got about the amount of jobs one would suspect in the pretty much insurance driven market I am in. I would highly recommend Glass.com to anyone needing a online quoting system that is not going to make you broke. I have yet to have one customer flake out and not get the job done! Which is amazing... I would like to see some small changes that I have suggested and I understand implementation takes time.
If you are on the fence about to do it or not, take a chance- you deserve it! What is the worst that could happen- you get a job off it :)
We've been using Glass.com to gain new clients quite some time now. The website is super simple to navigate and we are basically acquiring a new client at a fraction of the normal cost. We are never in a position to turn down a client and the best client is the one that you don’t have to work for. I’m a huge fan of Glass.com and will remain a user for a very long time.
As an Omega customer, you’re entitled to the benefits that all Glass.com Affiliates enjoy, including:
You’ll also have access to exclusive, Omega customer benefits including:
Manage which services you offer at each of your company's locations from a singular account. You'll be able to provide this information during the sign up process.
Simply click the green "Email Us Now For Your Personalized Sign Up Link" button, or send an email to email@example.com. Once we receive your email, we will send you a personalized, pre-populated, Glass.com® invitation link for your company. Use that link to set up your Glass.com® account. You'll need to fill out a little bit of information to complete your profile so that you can start receiving leads. If you ever need to adjust your pricing or service radius, you'll do so within Glass.com®. Otherwise, all leads will be accessed within your Omega account.
No, it's free to sign up for and list your services with Glass.com®. You ONLY pay for leads/referrals you receive. The service can be turned on and off as needed, or canceled at any time.
When you create your Glass.com account, you'll add credit card information. Glass.com will invoice you on the 1st of the month for all leads received the previous month.
All leads will be sent to your Omega dashboard, and you can find the information there anytime.
A lead consists of information from a consumer who has told Glass.com® they need glass services now. You'll receive the consumer's name, contact information and location where they want the job done (if not in-shop). You'll also receive the make, model, and year for auto jobs, the type of glass that needs to be installed or replaced, the price quoted, and when the consumer wants the job done. If the consumer has given us their VIN, Glass.com® will provide that, too.
A lead event is triggered when the customer goes through our five-step qualification process and books a replacement with your shop.
A referral event is triggered when the customer goes through steps one and two of the qualification process and views your company in the search results. However, instead of continuing to book, they decide to contact you directly by:
None! That's the beauty of Glass.com®. Your leads are yours alone.
As many as your company wishes to service. You can change your targeted ZIP codes as often as you want.
No problem! They can all be managed from a singular account within Glass.com®.
Glass.com® gives the consumer a quote based on the custom pricing information you provided, including the price you gave them for the lowest part of the same type. Glass.com® also notifies the consumer that there may be additional costs for special options, such as rain sensors, embedded antennas, etc. The consumer knows the price may increase if other options are added.
As you know, vehicles can have up to a dozen different NAGS part numbers for the same opening. If there's more than one, Glass.com® will choose the part with the lowest price (the base part) to show the consumer. Glass.com® lets the consumer know that options may increase this cost.
If the consumer told Glass.com® they're going through insurance, Glass.com® lets you know when they send the lead. If they have the insurance company's name, Glass.com® will share that, too.
You can change pricing as often as you want, even multiple times per day.
You can provide your own pricing and update it as often as you would like. You may do so by making your prices a percentage (plus or minus) of NAGS.
List Price plus either a flat labor rate OR an hourly labor rate. If you choose the flat labor rate, that flat fee will be added to your NAGS List Price. If you choose the hourly labor rate, then your labor rate will be multiplied by the NAGS Labor Time for that part and then added to your NAGS List Price.
Have some parts that don't follow NAGS at all? That's fine. You can upload up to 500 part numbers in the exception list in your company settings. These also can be changed. If you have more than 500 parts that don't follow NAGS pricing, or if you don't use NAGS at all in your pricing, then you can download the easy-to-use Glass.com® template and provide all your part numbers and pricing there. In these cases, the price shown to the consumer will be exactly the price you provide on the list.
Omega customers have an exclusive sign-up page so they can take advantage of all the benefits listed above. Follow the link below to sign up. It only takes a few minutes to create an account, set up a profile, and take your listing live.
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